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Hilliard Law
Real Page Intake
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Case ID
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SECTION 1: Rental History & Property Information
1. Did you rent an apartment in Texas at any time since August 1, 2021?
Yes
No
2. Property name and address:
Property Name:
Street Address:
City:
Zip Code:
3. Do you currently live at this property?
Yes
No
4. How long have you lived (or did you live) at this property?
Less than 1 year
1-2 years
2-4 years
4+ years
5. Lease dates:
Start:
End (if applicable):
SECTION 2: Management Change & Rent Increases
6. Did the ownership or property management company change during your tenancy?
Yes
No
If yes:
Approximate date of change:
Previous company name (if known):
New company name (if known):
7. Monthly rent before the change:
8. Monthly rent after change:
9. Did this rent increase feel unusually large or sudden?
Yes
No
10. Before the management change, how much did your rent typically increase each year?
No increases
Less than $50/year
$50-$100/year
More than $100/year
Don’t recall
If easier to describe rent increase in terms of percentage change (e.g., 3% a year), please provide the typical percent increase:
11. Were you given any explanation for the rent increase?
Yes – please describe in the section below
No
If yes, please describe briefly:
SECTION 3: Local Market Comparison & Pricing Practices
12. Did you compare rent prices at nearby properties when your rent increased?
Yes
No
If yes, were other properties priced similarly high?
Yes
No
13. After the management change, did the landlord change how it handled discounts, specials, or waived fees?
Yes – they were reduced or eliminated
No charge
Not sure
SECTION 4: Financial Hardship & Delinquency Screening
A. Financial Impact of Rent Increase
14. Did the rent increase cause any financial difficulty for you or your household?
Yes
No
If yes, please describe briefly:
15. As a result of the rent increase or management change, did any of the following happen? (Select all that apply)
I fell behind on rent for the first time
I was threatened with eviction
I received an eviction notice
I had to borrow money to pay rent
I had to move out
I incurred credit card or personal loan debt to cover rent
B. Prior Delinquency or Eviction History
16. Before the rent increase or management change, had you ever fallen behind on rent at this property?
No – I always paid on time
Yes – once or twice
Yes – more than twice
Not sure
17. Have you ever received a late payment notice or notice to vacate for nonpayment before the rent increase?
No
Yes – at this property
Yes – at a different property
Not sure
18. Have you ever been formally evicted from any property?
No
Yes – at this property
Yes – at a different property
Not sure
SECTION 5: Documentation & Transparency
19. Do you have any of the following? (Select all that apply)
Lease agreements
Rent increase or renewal notices
Emails or portal messages from your landlord
Screenshots or records of comparable rents
None of the above
20. Were you ever told how your rent was being set, or whether software like RealPage, YieldStar, or LRO was used?
Yes
No
If yes/I found out later please describe briefly:
SECTION 6: Class Representative Interest & Conflicts
21. Would you be willing to serve as a class representative if needed? (This may include answering written questions, giving a deposition, and representing others with similar experiences.)
Yes
Possibly – I’d like to learn more
No
22. Do you or any close family members currently or previously work for a landlord, property manager, real estate investment firm, or RealPage, Inc.?
Yes
No
If yes, please describe briefly:
23. Have you ever had a legal dispute with your landlord or property manager?
Yes
No
If yes, please describe briefly:
SECTION 7: Contact Information
Preferred Method of Contact:
Phone
Email
Text
